HGL words services overview

Our mission is to enhance our client's business outcomes through scientific objective analysis of their business results, activities and processes, followed by the application of process change management and/or technology solutions as appropriate.
We specialise in the Insurance, Financial Services and  Technology sectors.
Acknowledged subject matter experts in Life, Health, Fire & General, Accident and Group Insurance.

  • workflow analysis

    methodology based analysis, review, optimisation and/or automation solutions: workshop focused, all stakeholder involvement to ensure hidden requirements are uncovered early in the process: detailed functional process mapping techniques for collective stakeholder validation.

    sample swim lane process map

    insurance risk profiling

    independent advice on your risk profile, current exposures, gaps exposed by the profile analysis and recommended strategies for risk and/or cost reduction: professional assessment of under or over insurance: be aware of your risks, exposures and opportunities, which can be significant.

     

    market analysis

    data based tools to analyse and assess industry trends, business drivers and opportunities: gap analysis methodology coupled with root cause investigation of external and internal drivers,  designed to empirically review and validate the true drivers of market performance.

    root cause fishbone

    value chain analysis

    end-to-end value chain analysis and comparative optimisation strategies: activity based costing methodology to accurately assess the true product and services value chain, incorporating the classic core activities of R&D, design (product, services, processes), production, distribution, marketing / sales,  and customer service.

    porter mfg value chain

    technology solutions

    specification creation, cost-benefit modeling, programme and project management, for the application of effective technology solutions to end-to-end business processes: selection of best-of-breed options to achieve business based outcomes: self-service or SaaS, hosted or Cloud based solutions.

    Omni

    business process improvement

    end-to-end business process analysis and change management consultancy services designed to objectively review processes against the desired business results: objective, fact-based assessment of the value and/or need for legacy processes: re-engineering for cost-effectiveness and optimal workflow and business outcomes.

    business drivers

    identification of internal and external drivers to enable measurement/enhancement: delineating the critical business issues which need to be aligned with business objectives and translated into business processes, programmes and projects: utilising key BI technologies incl. performance reporting and benchmarking.

    IT alignment to business drivers

    financial and business modeling

    business, financial, product and sales channel profitability, conversion/retention factors: activity based costing for true product/service profitability assessment: modeling of financial impact of proposed business programmes: scenario planning: organisational structure modeling.

    product analysis sample

    business strategy consulting

    independent analysis and advice of strategic opportunities: scale, scope, approach, structure and execution strategies: validation of both organic and acquisitional growth strategies: process improvement: empirical   best-practice performance benchmarking.


     Copyright (c) 2011 Highfield Group Limited. All rights reserved..